 TERMS & CONDITIONSÂ
Terms and Conditions for Royal Mountain E-Commerce Website
These terms and conditions ("Terms") govern your use of the Royal Mountain e-commerce website ("Site") and any orders or purchases made through the Site. By using the Site, you agree to be bound by these Terms, as well as our Privacy Policy, Return Policy, and Shipping Policy, all of which are incorporated by reference into these Terms. If you do not agree to these Terms, do not use the Site.
Introduction: Welcome to Royal Mountain! We are an e-commerce website that deals in edible and other eatable products. By using our website and placing an order with us, you agree to the following terms and conditions.
Payment and Security
We use Razor Pay as our payment gateway partner, which is a secure and trusted payment platform. When you make a payment on our Site, your payment information is processed securely through Razor Pay's servers. We do not store your payment information on our servers. You are responsible for ensuring that the payment information you provide is accurate and up-to-date.
Product Descriptions and Prices
We strive to provide accurate and detailed product descriptions, including prices, on our Site. However, we do not warrant that product descriptions or prices on the Site are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update product information or pricing at any time without prior notice.
Orders and Shipping
When you place an order on our Site, we will send you an order confirmation email to the email address you provided. This email will contain your order details, including the products you have ordered, the shipping address, and the total amount due. We will also send you a shipping confirmation email when your order is shipped, which will include a tracking number for your package.
Returns and Refunds
If you are not satisfied with your order, please contact us at royalmountain@gmail.com within 7 days of delivery to arrange a return or refund. We will issue a refund for the product(s) returned, less any applicable shipping charges. Products must be returned in their original packaging and in good condition.
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Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Royal Mountain or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content on the Site without our prior written consent.
Limitation of Liability
Royal Mountain and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the products purchased through the Site.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms or the Site shall be submitted to the exclusive jurisdiction of the courts of New Delhi.
Modifications to these Terms
We reserve the right to modify these Terms at any time, in our sole discretion, by posting the updated Terms on the Site. Your continued use of the Site following any such modifications constitutes your agreement to be bound by the updated Terms.
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​Ordering and Payment:
When you place an order with us, you are making an offer to purchase the product(s) selected. We reserve the right to refuse or cancel any order at any time. Payment for orders can be made using a credit card, PayPal, or other approved payment methods. Payment is required at the time the order is placed.
Delivery:
Delivery times, methods, and charges are described in the Delivery Conditions section of our website. Delivery is subject to courier availability and other factors beyond our control. We will make every effort to deliver your order on time and in good condition, but we will not be responsible for any delays or failed deliveries due to unforeseen circumstances.
Product Information:
We make every effort to ensure that product information on our website is accurate and up-to-date. However, we cannot guarantee that the product descriptions, images, or other information are completely accurate or error-free. If you have any questions about a product, please contact us at royalmountain@gmail.com before placing your order.
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Contact Us:
If you have any questions or concerns regarding our website or these terms and conditions, please contact us at royalmountain@gmail.com.
Thank you for choosing Royal Mountain for your online shopping needs. We hope you enjoy our products and service!